Privacy Policy

Privacy Policy

Last update: June 28, 2022

1.- Responsible and description

1.1.- Responsible

The controller of this site is Rooster Developments SLU (hereinafter the Service), with address at C/ Gerreria 16, Entresuelo, CP 07002, Palma de Mallorca, Balearic Islands, Spain.

NIF: B42965525

Email: comercial@breezeh2o.com

 

1.2.- Description

The acceptance of the privacy policy of the Service (hereinafter "Privacy Policy"), is a necessary condition for the use of our website.

This Privacy Policy regulates the collection, treatment and use of your personal and non-personal information as a user of the Service, as of the effective date that appears in the header.

To process your personal data, the Service complies with current local and European legislation, as well as its development regulations.

 

2.- Information collected

The Service can be used without the need to provide any data, although to contract services through our platform you will need to indicate some personal data. The information (personal or non-personal) collected by the Service may vary based on that.

The personal and non-personal information collected by the Service will reach us in three ways: 1) automatically collected 2) the one you voluntarily provide us and 3) that provided by third parties.

 

2.1.- The automatically collected

This information will consist of:

  • That collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. Check our Cookies policy for more information.
  • The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the URL from which you come from, the URL to which you go or the mobile network used, among others.
  • Data on the use of the Service and possible errors detected during its use.
  • In addition, the Service uses Google Analytics, an analytical service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect the information, including the user's IP address, which will be transmitted, processed and stored by Google in the terms set out on the website www.google.com. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.

In any case, you can disable Google Analytics cookies from here.

 

2.2.- The one you voluntarily provide

This information will consist of:

  • That required to complete the purchase of the product or service and carry out the corresponding billing: name or company name, email, address, telephone, tax and payment data.

All data is mandatory.

If you make a purchase on behalf of another person through the Service, for example for a gift, you guarantee that you legitimately obtained the personal information of those other persons before providing us with their information.

  • The required to create your user profile: for this we collect data when you create or update your account. The data we collect includes your name, email, phone number, username and password, address, date of birth, and banking or payment information (including information related to payment information).
  • The information, personal or not, that could be contained in the messages sent through the contact or opinion channels established through email, for example your name, email, telephone number and message.
  • The information, personal or not, that the comments and evaluations of the service and the platform may contain, for example your name, email and message.
  • Your photograph, name, nickname or geolocation if you decide to participate in any of our activities on social networks.

 

2.3.- That provided by third parties

This information will consist of:

  • That provided by payment systems or credit card processors, such as the time of purchase or its amount.
  • That provided by the courier services that send you your order, for example as the date and place of delivery.
  • That provided by social networks or similar services.
  • The one provided by the Messenger plugin, such as your phone number when you ask Breezeh2o a question.

 

3.- Rights and purposes

We inform you that the completion of the forms is voluntary. However, if you do not fill in the required fields (marked with a required or asterisk) the use of some functions of the site will not be possible or will be limited.

The personal data that you provide us will be incorporated and will be processed in the files owned by the Service, in order to be able to attend to your requests.

You can exercise at any time the rights of access, rectification, deletion, limitation of your processing, opposition and portability of your personal data by email addressed to: comercial@breezeh2o.com or to the postal address: C/ Gerreria 16, Entresuelo , CP 07002, Palma de Mallorca, Balearic Islands, Spain.

In both cases, you must identify yourself with your name and surnames, and perhaps with a copy of your DNI or national ID, if necessary.

In the event that you have granted consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In addition, if you consider that there is a problem with the way we are handling your data, you can direct your claims to the data protection authority that corresponds, being the Spanish Data Protection Agency the one indicated in the case of Spain.

 

4.- Use of data

The Service will use the data collected to:

  • Manage and update the service (the legal basis being our legitimate interest in maintaining and keeping the service up to date and in good condition).
  • Respond to your requests (the legal basis being our legitimate interest in responding to and resolving queries from our users).
  • Manage the relationship with the client throughout the entire process and provide the purchased product or service (the legal basis being the contract)
  • Address the questions you raise, such as queries, complaints, claims and/or suggestions obtained from the contact channels (the legal basis being our legitimate interest in meeting the requests of our users).
  • Process the payments you make and issue the corresponding invoices (the legal basis being the contract).
  • Send you the purchased products (the legal basis being the contract).
  • Send you our newsletter and promotional offers by email (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).

 

You can unsubscribe from them from the email received or by contacting us at comercial@breezeh2o.com. However, you will not be able to unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

  • Maintain the security of the Service, investigate illicit activities, enforce our terms and conditions and help the state security forces and bodies in the framework of their eventual investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).

Likewise, the Service may use the personal and non-personal information of users in the form of aggregated and anonymous data to show them to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow those third parties to personally identify you.

The Service does not use automated individual decisions.

 

4.1.- In emails and contact forms

The website of the site has TLS encryption that allows the user to send their personal data securely through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the activity log and of which the Service is the owner.

In that sense:

  • We will receive your IP, which will be used to verify the origin of the message in order to offer you adequate recommendations (for example, present the information in the correct language) and to detect possible irregularities (for example, possible cyberattack attempts on the Service), as well as data related to your ISP.
  • You can also provide us with your data via email.

Regarding the means of communication used:

  • At no time will the Service or its staff have access to the bank details (for example, the credit card number) that the user as a client will provide to our payment providers.

On the other hand, certain services provided through the website (for example, the possibility of participating in a promotional code contest or draw) may contain particular conditions regarding the protection of personal data. It will be necessary to accept them before participating in those services.

 

4.2.- In social networks 

We have profiles in some of the main social networks on the Internet, and the Service is responsible for the treatment in relation to the data published in them (for example, photos uploaded by the Service in which people's faces appear).

These data will be processed according to the social network that allows corporate profiles. Therefore, we can inform, when the law does not prohibit it, our followers by any means that the social network allows about their activities or offers, as well as provide a personalized customer service.

In no case do we extract data from social networks, unless the user's consent is expressly and expressly obtained for it.

When, due to the very nature of social networks, exercising your rights depends on modifying your profile, we will help and advise you to the best of our ability.

 

4.3.- In draws

By participating in promotional actions organized exclusively by the Service, the data you provide will be processed solely by us for the purpose indicated in the action statement and its corresponding legal conditions.

 

5.- Data preservation

The following indicates how long the data processed by the Service is kept:

  • The disaggregated data will be kept without a deletion period.
  • Customer data will be kept for the minimum necessary, and may be kept until:
  • 5 years, according to art. 1964 of the Civil Code (personal actions without special term).
  • 6 years, according to art. 30 of the Commercial Code (accounting books or invoice, for example).
  • User data uploaded by the Service to pages and profiles on social networks will be kept from the moment the user offers his consent until he withdraws it.
  • User data will be kept for a maximum period of 12 months in order to attend to their requests.

 

6.- Data shared with third parties

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy insofar as it is applicable to them and they must also have their own. However, the Service will not be responsible for compliance with said policy.

Under some circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, on a non-aggregated basis:

  • To provide the Service:

Service providers who perform functions on our behalf, such as web hosting, analytics monitoring, or web development. These service providers may collect and have access to information necessary for them to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy any law, legal process, or legitimate interest. In any case, we will only provide the strictly required information.

 

7.- Security measures

The Service takes all necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and accidental alteration, loss or destruction.

In any case, the Service cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense at all times regarding shared information.

You understand and acknowledge that, even after deletion, Personal and Non-Personal Information may remain viewable in cache or if copied or stored by other users.

 

8.- Changes in the Privacy Policy

We may update this Privacy Policy in the future.

We will inform you of their changes by sending a notice to the email address provided and/or by placing a notice in a prominent place on our website.

 

9.- Contact

If you have questions about this Privacy Policy, contact us at:

E-mail: comercial@breezeh2o.com

Address: C/ Gerreria 16, Entresuelo, CP 07002, Palma de Mallorca, Balearic Islands, Spain.